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Terms of internet trading
Delivery time 1 day shipping : 95% of our products are hand made, engraved and shipped within 1 working day.
If you need it to go today call us before noon on 0121 233 4757 - we will do our very best for you, we can normally accommodate this.

Claims Damaged/ lost goods; claims must be received in writing within 7 days from receipt.

Delivery costs UK delivery - Delivery will cost of £5.00 per order and will be added when you place your order on-line.

Mainland Europe and Republic of Ireland - Delivery will cost £10.00 per item - order on-line and we will send a payment request for the outstanding balance at £10.00 per item when processing your order.

USA & Canada - Delivery will cost £10.00 per item - please order as normal and we will send a payment request for the outstanding balance at £10.00 per item when we are processing your order.

Japan - Delivery will cost £15.00 per item - please order as normal and we will send a payment request for the outstanding balance when we are processing your order.

Australia - Delivery will cost £15.00 per item - please order as normal and we will send a payment request for the outstanding balance when we are processing your order.

We use Royal Mail as our normal carrier and parcelforce for larger shipments..
Copyright Tankardstore.com accept no responsibility when acting on the instructions of a customer for any infringement whatsoever of copyright or registered design.

Force majure Tankardstore.com accept no responsibility for delay, loss or damage caused by circumstances beyond their control.

Engraving If, after placing your order, you realise you have made an error, please call us immediately on 0121 233 4757 to make any changes.

International In the unlikely event of a dispute, all claims to be resolved under English law.

Internet As a consumer under the Distance Selling Regulations 2000 you have the right to cancel your order if you so wish. You can also reject goods supplied if you are not satisfied.

Payment terms Order - pay with order. Payment: All remittance must be paid to "Tankardstore.com" in pounds sterling, dollars or euro where stated.

Images Due to the nature of the internet and the resolution at which it renders images, our products may vary slightly in colour form the images dispalyed on Tankardstore.com. Rest assured our products look even better in real life and we are confident that you will be delighted with our products.

Privacy Tankardstore.com does not share its customer details with any other businesses.

Quantities Prices where quoted are per single item or set of two where stated.

Changes Every effort will be made to supply the exact quantity ordered, but in the event of overs/ unders the invoice will not be subject to discount or compensation.

Samples Tankardstore.com request that payment for samples is made by Visa. Invoices for full order should be paid by Telex Transfer. Orders accepted upon receipt of purchase order and telex transfer.

Paypal We employ PayPal.com to look after your online secure transactions

Tax Total order cost, when calculated, include all costs (VAT and Delivery), excluding local taxes.

Transfer All goods remain the property of Tankardstore.com until paid in full.

Trading name Tankardstore.com, FlaskStore.com, David-Louis.com and Gifts Of Distinction are trading names of David Hendley, Birmingham, England.

Subscriptions Subscription alerts from this website will be addressed from Davis-Louis.com the main Gifts of Distinction website.

VAT VAT will be added to all orders at the UK rate of 20%. Our VAT number is: 688086089